Customers are requested not to open the package at any cost & the technician will assist you with the installation process. The installation has to be done only by the Authorized Technician. If customers intend to use/open/Install the product on their own without the help of the brand technician then Poorvika is not responsible for the damage/defect found in the product. Customers cannot claim for replacement or return of product under such circumstances. Once the product is delivered, Installation work will be performed on an appointment basis. You can contact the Mi Customer care miservicemanager.mi.com/customer.html link for the installation appointment process. Technical staff will not enter your home to perform work unless a responsible adult over 18 years of age is present. Wall-mounted charges should be paid by the customer as per the Brand policy.
WARRANTY
Warranty Summary
1 Year Manufacturing Warranty
Covered in Warranty
Warranty of the Product is Limited to Manufacturing Defects Only
Not Covered in Warranty
Warranty does not Cover Any External Accessories (Such as Battery, Cable, Carrying Bag), Damage Caused to the Product due to Improper Installation by Customer, Normal Wear and Tear to Magnetic Heads, Audio, Video, Laser Pick-ups and TV Picture Tubes, Panel, Damages Caused to the Product by Accident, Lightening, Ingress of Water, Fire, Dropping or Excessive Shock, Any Damage Caused due to Tampering of the Product by An Unauthorised Agent, Liability for Loss of Data, Recorded Images or Business Opportunity Loss
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