Our Easy Return Policy
- Games & Software Products
- Gift Cards
- Clearance & Warehouse Deals
- Items on Sale
- Cosmetics items [if the seal is open/broken]
- Perfumes [if the seal is open/broken]
- Any products that come with factory sealed packing (If seal open/broken it won't be allowed for return or exchange)
- Digital/Downloadable products
- Undergarmets item are not eligible to return or exchange
If there is any issue with your order, you are requested to inform us immidiately and not within 24 hours of receiving the product. Returns should be made within 7 days of receiving the items in original, undamaged and everything included and intact packaging. In most cases original and undamaged packaging refer to the manufacturer's packaging that the product was delivered to you in. An item being returned should also be returned with any accessories, manuals, and items that may have been bundled with the item.
If the product being returned is not in a fully re-saleable condition, or the packaging is damaged, or accessories, manuals or bundled items may be missing, we reserve the right to refuse a refund on the item, or deduct up to 80% of the original selling price from the refund amount. Refund will be added to your BDSHOP.com account as Store Credit/Equivalent Plus Points or in cash/bKash. Other cases if everything is as it is and fulfill all our refund policy, we are good to offer you the full refund without any question.